CTX804493 Created on Apr 17, 2014 Updated on May 22, 2014 Symptoms or Error When launching an application from an ICA file, Web Interface through the Internet browser, users are prompted to save or download the launch.ica file. The application does not launch immediately, even if an ICA Client is installed. Also, some but not all the users report that they are unable to connect. Some users might only be able to connect after rebooting. Solution There can be a number of resolutions to the issue including but not limited to the following Install the latest Citrix Receiver version which can be downloaded from: Download Citrix Clients Add the site to the Trusted sites list: Click Tools > Internet Options > Security tab and add the Web site to Trusted Sites list to allow the use of the Active X ICA client object for the launched connection to be automatically accepted. Remove or disable any third-party browser based Adware software that could be interfering with the successful launch of the ICA file. Click Tools > Internet Options > Advanced tab and clear the option “ Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully. Problem Cause There can be a number of reasons for the issue including but not limited to: The *.ica file on the client needs to be associated with a required installation of the Citrix Receiver. The Internet Explorer browser option Do not save encrypted data to disk is selected in the Internet Settings on the Advanced tab. A lockdown issue occurring after an upgrade of the current Internet Explorer browser version is preventing the launch. The Web Interface server is not configured.
ICA is a settings file format by Citrix. ICA stands for Independent Computing Architecture and is used by Citrix’s application servers. ICA files are used for configuring information between servers and clients. ICA files can be opened and edited by Citrix products, Win Frame, and other ICA editing software. MIME: application/x-ica Learn more about. ICA files: Search for. ICA-related questions on IT Knowledge Exchange. This was last updated in July 2010 Editorial Director Margaret Rouse.
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